Privacy Policy

Last updated: June 2026

OptiPlax ("we," "us," or "our") operates the website at https://optiplaxi.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or purchase OptiPlax through our retail partner.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information — such as your name and email address when you contact customer support or sign up for updates.
• Order information — your order details are processed by our retail partner, BuyGoods. OptiPlax does not directly store credit card or payment data.
• Communications — messages you send us through the contact form, email, or other channels.

We also automatically collect certain information when you use our Site, including:

• IP address, browser type, device type, and operating system
• Pages viewed, time spent on pages, and referring website
• Cookie data and similar tracking technology data

2. How We Use Information

We use collected information to:

• Respond to inquiries and provide customer support
• Process orders through our retail partner
• Improve the Site, content, and user experience
• Send service-related communications (order updates, support replies)
• Send marketing communications (with the ability to unsubscribe at any time)
• Comply with legal obligations

3. Sharing of Information

We share information with:

• BuyGoods — our authorized retail partner, who handles order processing, payment, fulfillment, and refunds. Their privacy policy applies to transaction data.
• Service providers — third parties who help us operate the Site (analytics, email delivery, hosting) under confidentiality agreements.
• Legal authorities — when required by law, court order, or to protect rights and safety.

We do not sell your personal information to third parties.

4. Cookies and Tracking

We use cookies and similar technologies to understand how visitors use our Site, remember your preferences, and improve performance. You can disable cookies in your browser settings, but some Site features may not function correctly.

5. Data Security

We use commercially reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict use of your personal information. To exercise these rights, contact us at contact@optiplax-product.com.

7. Children's Privacy

Our Site is not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

8. International Visitors

OptiPlax operates from the United States. If you access our Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes. Continued use of the Site after changes constitutes acceptance of the revised policy.

10. Contact Us

Questions about this Privacy Policy? Contact us at:

📧 contact@optiplax-product.com