60-Day Money-Back Guarantee & Refund Policy

Last updated: June 2026

OptiPlax is backed by a 60-day money-back guarantee. We believe in our product and want every customer to feel confident in their purchase. If you're not satisfied within 60 days of your order, you can request a full refund.

Our 60-Day Guarantee

Every OptiPlax order — whether 2 bottles, 3 bottles, or the 6-bottle bundle — comes with a 60-day money-back guarantee from the date of purchase. If you are not satisfied for any reason during that window, you are entitled to a full refund of the product purchase price.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our retail partner BuyGoods. Order processing and refunds are handled by BuyGoods. Find their support contact information on your order confirmation email.
2. Provide your order details. Include your order number, the email address used for purchase, and a brief reason for the refund request.
3. Return the bottles. You may be asked to return any remaining bottles to the return address provided by BuyGoods customer service. Empty bottles are accepted within the 60-day window.
4. Wait for processing. Refunds are typically processed within 5–10 business days of receipt of the return.

What Is Covered

• Full product price for any OptiPlax order within 60 days of purchase
• Both opened and unopened bottles are eligible
• The 3 digital bonuses are yours to keep regardless of refund

What Is Not Covered

• Shipping costs (original shipping and return shipping) are not refundable
• Requests made after the 60-day window has expired
• Products that have been damaged through misuse

Important Notes

Return shipping costs. Customers are responsible for return shipping unless the return is due to a product defect or shipping error on our part.

Refund method. Refunds are issued to the original payment method used for the order.

Processing time. Once your return is received and inspected, refunds typically appear in your account within 5–10 business days, though some banks may take longer to display the credit.

Multiple orders. If you have placed multiple orders, the 60-day window applies separately to each order based on its purchase date.

Damaged or Defective Products

If you receive a damaged or defective bottle of OptiPlax, please contact BuyGoods customer service within 7 days of delivery. Include photos of the damage and your order number. We will arrange a replacement or full refund at no additional cost to you.

Order Issues

For order processing questions — including order status, shipping delays, or address changes — please contact BuyGoods support directly using the contact information in your order confirmation email.

Contact Us

For questions about this Refund Policy or to discuss a refund situation that doesn't fit the standard process, contact our team at:

📧 contact@optiplax-product.com
🕐 Monday–Friday, 9 AM–5 PM EST

We stand behind every bottle of OptiPlax. Our goal is to make the refund process as straightforward as possible — no fine print, no hassles.